User Acknowledgment and Privacy Policy Agreement:
By utilizing our website, you hereby affirm that you have read and agree to adhere to the Privacy Policy and the following Terms & Conditions established by Printsoon.
Data Collection: When visiting our blog or website, we may collect personal information from visitors. This may include your name, email address, mailing address, phone number, credit card information, or other details to enhance your experience.
Information Gathering: We gather information when you register on our site, place an order, subscribe to a newsletter, participate in surveys, complete forms, or provide information through our website.
Use of Collected Information: The information collected from you is used in various ways, including but not limited to:
Personalizing your experience and providing content and product offerings that align with your interests.
Improving our customer service by addressing your inquiries and requests.
Efficiently processing your transactions.
Sending periodic emails regarding your orders or updates about products and services.
Data Protection: We conduct regular security scans to identify and resolve vulnerabilities, ensuring a safe browsing experience. Your personal information is stored securely, with restricted access granted to authorized personnel who are obligated to maintain confidentiality. Credit and sensitive information is encrypted using Secure Socket Layer (SSL) technology. Transactions are processed through a secure gateway provider and are not stored on our servers.
Usage of Cookies: Yes, we utilize cookies, which are small files stored on your computer's hard drive through your web browser. Cookies enable us to recognize your browser, capture and remember specific information, and analyze your preferences based on site interactions. This data helps us enhance our services and compile aggregate information about site traffic. Trusted third-party services may also track this data on our behalf.
You have the option to configure your browser to notify you when a cookie is being sent or to disable all cookies. However, this may affect certain site features, but it will not prevent you from placing orders.
Third-Party Disclosure: We do not sell, trade, or share your personally identifiable information with external parties unless prior notice is provided. This exclusion does not apply to website hosting partners and trusted third parties who assist us in website operations, business management, and service provision. Information may be released if we believe it is necessary to comply with the law, enforce site policies, or protect our rights, property, or safety. Non-personally identifiable information may be shared with third parties for marketing or advertising purposes.
Third-Party Links: Our website may occasionally feature third-party products or services. These sites have distinct privacy policies, and we do not assume responsibility for their content and activities. We strive to maintain the integrity of our site and appreciate feedback about these linked sites.
Google: We employ Google AdSense Advertising on our website. Google uses cookies to serve ads based on users' visits to our site and other websites on the Internet. Users can opt out of these ads through the Google ad and content network privacy policy.
Online Privacy Protection: Users can visit our site anonymously. A link to our privacy policy is prominently displayed on our homepage or on the first significant page after entering our site. Users will be notified of any changes to the privacy policy through the Privacy Policy Page. Users can update their personal information by emailing us or logging into their account.
Do Not Track Signals: We respect Do Not Track (DNT) browser signals and do not engage in tracking, cookie placement, or advertising when a DNT mechanism is active.
Third Party Behavioral Tracking: We do not allow third-party behavioral tracking.
Fair Information Practices: Our practices adhere to the Fair Information Practices Principles, which play a vital role in privacy law and global data protection laws. In the event of a data breach, users will be notified through email or in-site notifications within 7 business days. Individuals have the right to pursue legal recourse against data collectors and processors who fail to adhere to privacy laws.
CAN SPAM Act: We collect email addresses for legitimate purposes, and you can unsubscribe from future emails at any time. To comply with the CAN-SPAM Act, we will remove you from future correspondence promptly upon request.
Intellectual Property Rights: This website contains copyrighted material and trademarks. All content, including text, graphics, logos, images, and software, is protected by copyright laws. Reproduction, distribution, or use of proprietary information requires prior written consent. We reserve the right to take legal action against violations.
General Terms and Provisions: a. Printsoon reserves the right to review account activity and block accounts based on its sole discretion. b. We may communicate with you via email, SMS, or telecom resources to provide information about our services. Your consent supersedes Do Not Disturb (DND) registration. c. To protect Printsoon and its members, we have the authority to take appropriate actions. d. Automated processes, including bots and scripts, are not allowed for interacting with Printsoon and its members.
Contacting Us
If there are any questions regarding this privacy policy you may e-mail us to: info@printsoon.in There are specific conditions for cancelling an order before the printing process begins. Once you have given your approval for printing, cancelling the order is not feasible, and we will not issue a refund. Cancellation of blank prints is allowed before they are shipped to your address. Once an order has been shipped, we cannot accommodate any cancellation requests.
Errors in Printed Materials:
We do not offer exchanges or refunds for printed materials. Our printing strictly adheres to the sample that you have accepted and verified. According to the law, we bear no responsibility for printing errors resulting from issues in the file or sample submitted and verified by you. We also disclaim any responsibility for disparities between the sample file you submitted and the final order. Please be aware that correcting any errors in the printing after final proof approval is at your expense, regardless of the party at fault.
We take great care to ensure that the printed materials meet your requirements. While minor variations in the paper of the printing material may occur, any significant errors in the printing should be reported to our customer care for reprinting or a refund.
Returns and Replacement:
We guarantee the safe delivery of your ordered items, packing them with care, and selecting reputable courier companies to ensure a hassle-free delivery. However, we cannot assume liability for unforeseen events that may affect non-printed materials' delivery, such as delays, damages, or loss. Upon receiving your order from the courier company, please inspect the goods carefully to identify any damage. Report any damage or defects to our customer care within 12 hours of receiving the order. If damage is attributable to mishandling by third-party logistics, we will make an effort to secure a refund.
For defective items, contact our customer care team immediately, and they will guide you through the necessary steps for a replacement. Claims or damages must be reported within 12 hours of receiving the order; we cannot entertain claims made after this specified time period. Please note that we are not responsible for any inconvenience or loss caused by your actions.It's important to understand that minor variations in color tones between the samples on our website and the final output may occur due to differences in screen color resolution. Refunds will not be initiated if you simply don't like the design, pattern, or color of the product, as a slight variation from the online sample falls within the acceptable norm worldwide.
Refund:
To be eligible for a refund, you must cover the shipping costs incurred when returning the prints to our office. Additionally, a processing fee will be retained from the total costs incurred.
A refund will only be issued once we receive the materials in good condition. Ensure that you return the prints in their original packaging along with a copy of the invoice provided by us, securely packed in a separate box. We do not accept returns of used or partially packaged prints, and envelopes will not be eligible for a refund.
When returning prints, please send an email detailing the reasons for the return. Our customer support executive will contact you to address any issues. A refund will be processed if our executive is unable to find a satisfactory solution that satisfies you.
Contact Us If there are any questions regarding this refund policy you may contact us using the information below. www.printsoon.in info@printsoon.in